Terms and Conditions

01Acceptance of the terms

By using the services of Australasian Student Services (hereinafter «Australasian»), whether through our website, in-person consultations, WhatsApp or any other channel, you accept these Terms and Conditions. If you do not agree, we ask that you do not use our services.

02Description of the services

Australasian provides services of:

• Educational advisory for studies abroad in Australia, Canada, New Zealand, Ireland, the United Kingdom, the United States, Malta, the United Arab Emirates, Germany and South Africa.
• Guidance and management in the application process to educational institutions.
• Advisory and support with study and tourist visa procedures.
• Preparation for Cambridge and IELTS English exams.
• Complementary services: accommodation, medical insurance, discounts on airfare.

03Free initial consultation

The initial 30-minute consultation is completely free and with no obligation. In it we assess your profile and guide you on the best options. Engaging additional services is a free decision made after this consultation.

04Fees and payments

Fees for advisory services will be disclosed clearly and in detail before any contractual commitment. Important points:

• Australasian's fees are independent of visa, tuition and enrollment costs.
• Payments made to Australasian do not include government fees, medical insurance costs or airfare, unless expressly agreed.
• Refund conditions will be established in the corresponding services contract.

05Limitation of liability

Australasian acts as an intermediary and advisor. Therefore:

• We do not guarantee visa approval, as this decision rests exclusively with the immigration authorities of each country.
• We do not guarantee admission to educational institutions, as each institution has its own selection criteria.
• Information on cost of living, legislation and requirements may change. We always recommend verifying with official sources.
• We are not responsible for changes in visa policies, institution closures or variations in the cost of living after our advisory.

06Client obligations

To provide the service properly, the client agrees to:

• Provide truthful, complete and up-to-date information about their academic, work and personal situation.
• Meet the deadlines and documentation requirements requested.
• Report any relevant change in their situation that may affect the process.
• Not provide false or altered documents, which is the client's sole responsibility.

07Intellectual property

All content on australasian.com.co — text, images, logos, designs and materials — is the property of Australasian Student Services and is protected by intellectual property laws. Its reproduction without express authorization is prohibited.

08Confidentiality

Australasian undertakes to keep confidential all personal and academic information the client shares during the advisory process, in accordance with our Privacy Policy.

09Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Colombia. Any dispute will be submitted to the competent courts of the city of Bogotá DC, Colombia, unless expressly agreed otherwise.

10Contact

For questions about these Terms and Conditions: hello@australasian.com.co · +57 300 794 2588